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Call or text our HDD pros at

800-892-9114

Returns

PURCHASE, SHIPMENT & RETURN POLICY

  1. Credit Cards
  2. Radius accepts Visa®, MasterCard®, Discover® and American Express® credit cards. 

  3. Shipping Destinations
  4. Radius can ship to any state and some international locations.  Restricted locations will not be listed in the “ship to” field of your order form.

  5. Shipping Cost
  6. Shipping costs for www.radiushdd.com orders depend on the method of shipping selected, the size and weight of the items shipped and the destination of the purchased item.  The cost of shipping is calculated and communicated to the user prior to a purchase becoming final.

  7. Delivery Time
  8. After you have placed your order, we will check our inventory and then calculate the dates we expect your order to be packed and ready for shipment. 

  9. Return Policy
  10. You may return most new, unopened and resalable items sold by www.radiushdd.com for a full refund, less shipping and handling.  Items should be returned in their original packaging.  A return merchandise authorization (“RMA”) is required from Radius before a returned will be accepted.

    To obtain an RMA, please contact Sean Simmons at ssimmons@radiushdd.com or 800-892-9114.

    Please send all returns to: 

    Radius HDD Direct
    2525 Ranger Hwy,
    Weatherford, TX 76088

  11. Disclaimer
  12. If a purchase is lost or damaged during shipment to you, Radius will send an equivalent product to replace the lost or damaged item.  Upon your receipt of your purchase, all risk of loss is transferred to you and returns will be accepted only through Radius’ Return Policy described above.

    Radius will not be responsible for packages lost or damaged during return.  Radius recommends that you insure your return package.

  13. Disputes
  14. For questions regarding how Radius handles disputes, please see paragraph twelve (12) of the Terms and Conditions.