Other Policies

  1. Credit Cards

    Radius accepts Visa®, MasterCard®, Discover® and American Express® credit cards.

  2. Shipping Destinations

    Radius can ship to any state and some international locations.  Restricted locations will not be listed in the “ship to” field of your order form.

  3. Shipping Cost

    Shipping costs for orders depend on the method of shipping selected, the size and weight of the items shipped and the destination of the purchased item.  The cost of shipping is calculated and communicated to the user prior to a purchase becoming final.

  4. Delivery Time

    After you have placed your order, we will check our inventory and then calculate the dates we expect your order to be packed and ready for shipment.

  5. Return Policy

    You may return most new, unopened and resalable items sold by for a full refund, less shipping and handling.  Items should be returned in their original packaging.  A return merchandise authorization (“RMA”) is required from Radius before a returned will be accepted.

    To obtain an RMA, please contact:

    Please send all returns to: 

    Radius HDD Direct
    2525 Ranger Hwy
    Weatherford, TX 76088

  6. Disclaimer

    If a purchase is lost or damaged during shipment to you, Radius will send an equivalent product to replace the lost or damaged item.  Upon your receipt of your purchase, all risk of loss is transferred to you and returns will be accepted only through Radius’ Return Policy described above.

    Radius will not be responsible for packages lost or damaged during return.  Radius recommends that you insure your return package.

  7. Disputes

    For questions regarding how Radius handles disputes, please see paragraph twelve (12) of the Terms and Conditions.



  1. Definitions

    The terms “website” or “site” shall refer to, which is controlled and maintained by Radius HDD Direct LLC (“Radius”).

    The terms “you,” “your,” and “user” shall refer to any individual who visits, views, accesses or otherwise uses any of the services or information compiled on this website.

  2. Acceptance of our Terms

    By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to this website, you agree to be bound by the following Terms and Conditions of Service. If you do not want to be bound by our Terms and Conditions your only option is not to visit, view or otherwise use the services of You understand, agree and acknowledge that these Terms and Conditions, together with our Privacy Policy and Purchase, Shipment & Return Policy, constitute a legally binding agreement between you and Radius and that your use of shall indicate your conclusive acceptance of this agreement.

  3. Provision of Services

    You agree and acknowledge that Radius is entitled to modify, improve or discontinue any of its services at its sole discretion and without notice to you even if it may result in you being prevented from accessing any information contained in it.

  4. Privacy Policy

    For questions and concerns about your personal information, please review our Privacy Policy, which is hereby incorporated into these Terms and Conditions.

  5. Purchase, Shipment & Return Policy

    For questions regarding the purchase, shipment and/or return of purchases, please see our Purchase, Shipment & Return Policy, which is hereby incorporated into these Terms and Conditions.

  6. Electronic Communications

    When you visit or send e-mails to us, you are communicating electronically.  You consent to receive communications from us electronically.  We will communicate with you by e-mail or by posting notices on this site.  You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

  7. Third-Parties

    This website may contain links to other websites.  Radius is not responsible for the content of these third-party websites.  Further, Radius disclaims any liability for injury caused by the actions of these third-party websites, including any disclosure of personal information or actions by third party websites that do not conform to the Privacy Policy of Radius.

  8. Intellectual Property

    This website may contain proprietary and confidential information including trademarks, copyrights and patents that are protected by law.  This intellectual property may not be sold, reproduced or distributed without our written permission.  Any rights not specifically granted herein are reserved.

    Any third-party trademarks, service marks and logos are the property of their respective owners.

    Radius grants you a limited license to access and make personal use of  You may not download or modify any portion of this site without the express written consent of Radius.  This license does not permit the resale or commercial use of this site or its contents.  This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without the express written consent of Radius.

  9. Disclaimer of Warranties and Limitation of Liability

    The services and site provided by Radius are provided on an “as is” and “as available” basis.  Radius makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site.  You expressly agree that your use of this site and Radius’ products or services and the disclosure of your personal information is at your sole risk.

    In no event shall Radius or its beneficiaries and assigns be liable for any special or consequential damages, including lost profits or loss of data arising from the use of this site.  Radius is limited in its liability to any user by the amount a user has paid Radius for use of this site.

    Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages.  If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
    Every effort is made to keep the website up and running smoothly. However, Radius takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues.

  10. “Build Your Sub” Feature

    Radius allows users to design a custom connection to fit the user’s need.  Use of the “Build Your Sub” feature by you is entirely at your own risk, for which Radius is not liable.  Radius warrants that its products will be of merchantable quality.  However, it shall be the user’s responsibility to ensure that any custom connection is designed to meet user’s specific requirements.

  11. Applicable Law

    By visiting or using this website, you agree that the laws of the State of Oklahoma, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and Radius or any of its agents or affiliates.

  12. Disputes

    Any dispute relating in any way to the site or a service provided by Radius shall be heard, adjudicated and determined exclusively and only in an action or proceeding filed in the Oklahoma District Court for Oklahoma County or The United States District Court for the Western District of Oklahoma.

    For purposes of such relief, you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to non-exclusive venue and jurisdiction in the state and federal courts of Oklahoma.